Hikvision is a global security technology company founded in 2001, headquartered in Hangzhou, China. Since its establishment, Hikvision has focused on integrated security and scenario-based digitalisation, driven by AI-powered Internet of Things (AIoT) technologies. The company provides products and services across more than 170 countries and regions, supporting a wide range of industries with solutions designed to improve security, safety, and operational outcomes.

For more information about Hikvision products and solutions, see the link below:

HiLook is a Hikvision product range in Australia & New Zealand that focuses on practical, value-oriented security and supporting infrastructure. HiLook’s networking and PDS offering includes essential equipment and accessories such as switches, monitors, and cables—designed to help ensure secure, reliable transmission of security data. HiLook also includes an affordable IP product range aimed at delivering everyday protection for homes and smaller sites.

For more information about HiLook products, see the link below:

https://www.hikvision.com/au-en/products/HiLook/

Hikvision & hilook

Hikvision delivers integrated, network-based security solutions across video surveillance, access control, video intercom and audio, with centralised management available through platforms such as HikCentral Professional (which can manage video, access control, alarm detection and more in one interface).

These systems are strengthened by AI analytics (for example, Hikvision’s AcuSense deep-learning technology for human/vehicle detection and reducing false alarms), helping organisations respond faster to real events and get more practical value from their security investment.

Video surveillance

A broad portfolio of network video solutions including IP cameras, recording, and central management software—designed for scalable deployments and unified operations.

Access control

Flexible access control built around card terminals, readers, controllers, and locks, supporting secure entry management across different site types and sizes.

Video intercom

IP-based and other intercom options for apartments and homes, combining HD video calling, two-way communication, and remote door release via indoor stations and supported mobile workflows (model dependent).

Network audio

IP audio and public-address solutions designed for clear announcements and proactive deterrence, with options for audio/video linkage and integration into broader Hikvision systems.

Analytics

Deep-learning analytics (such as AcuSense) that can classify humans and vehicles and reduce unwanted alarms from non-threatening motion—enabling faster, more actionable security response.

Quality

Hikvision quality is a commitment to customer success, supported by a structured quality management approach across the full product lifecycle—from design and manufacturing through to after-sales service and technical support.

People and processes

Hikvision has maintained a comprehensive quality management system aligned to international standards, including ISO 9001 (first certified in 2005 and maintained since), with defined quality policies and organisational governance for quality management.

High standards with suppliers

Hikvision outlines material quality management that includes supplier selection and certification processes, incoming material inspection, and ongoing supplier quality management to help ensure component consistency and reliability.

Training for partners and customers

Hikvision provides training and certification through platforms such as Hikvision eLearning, designed to help security practitioners build capability across Hikvision products and solutions.

A robust product portfolio

Hikvision positions its portfolio as designed for real-world deployment needs, supported by lifecycle quality controls (including design, manufacturing and service quality processes) intended to deliver dependable outcomes at scale.

Cybersecurity best practices

Hikvision publishes cybersecurity resources including security advisories and a formal vulnerability disclosure policy (with scoring and tracking practices), supporting partners and customers to monitor and respond to security issues.

Excellent support

Hikvision provides region-based technical support channels (including AU/NZ contact pathways) and a global after-sales service network for supporting customers.

Hikvision & hilook

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